The number of guests on our tours is limited.
However, we must guarantee a minimum number of guests in order to obtain charter & group prices for all guests and the unique services resulting in the terms shown on the right:
Air Flights
We do not provide air flight bookings, however we have an arrangement for travel bookings for participants on our trips with Singapore Airlines with excellent prices and conditions.
We will arrange domestic flights within Indonesia though an Indonesian agent once International flights are reserved. You will be invoiced for these domestic flights and this payment must be received before the tickets can be purchased on your behalf.
Should you choose to arrange International travel on another International airline or within Indonesia yourself, we will not be able to assist you with flight cancellations, delays or problems such as denied boarding, delayed or missing luggage.
Please ask for help! We know the best routes, how to get the best fares and also itineraries and airlines to avoid! Often the lowest fare is not your best choice.
Terms & Conditions
- a 30% deposit is required to reserve a space
- 50% payment is due 120 days prior to trip departure. Full payment is due 90 days prior to the trip departure date. If payment is not received on time, your space may be sold and no refund is made.
- Liveaboard cancellations more than 90 days prior to trip depature will be fully refunded less $300 if we can fill the space prior to 30 days before departure. If you cancel more than 15 days in advance and you supply a suitable replacement diver there is a $150 fee for processing the replacement. All guests are accepted only on our approval. No refund for cancellations less than 15 days prior to trip departure.
- prices are cash prices for check, cash, money order or bank transfer. We accept PayPal for credit card deposits. All invoices are delivered by email. Add $200 handling fee per trip to receive invoices by postal mail or FAX. US$ prices for trips with prices based in euros are based on euros/dollar exchange rate at time of publication and are subject to change with currency fluctuations until invoice is paid in full.
- travel insurance is recommended as for any other pre-paid travel
- a dive computer (for your safety on multiple day/multiple dives) is required
- you must show a diving certification card (C-card) and have Diver's Alert Network medivac or a similar diver insurance that will cover you in the event that you need to be evacuated for medical carel. This must be valid and presented for our inspection at the time of boarding (before diving for land-based trips), or diving participation will be refused.
- individuals who have been treated in a hyperbaric chamber for DCS (decompression sickness) are not allowed to dive deeper than 20 ft on City Seahorse trips.
- you will be required to complete a form with contact information, info about you and your dive interests prior to the trip.
- you will be required to sign an assumption of risk and complete release of liability agreement upon arrival, or earlier if you travel with us on a side-excursion prior to the liveaboard trip. A copy of this agreement is available in advance on request.
- City Seahorse reserves the right to change a trip's date, dive operator, accommodations and itinerary as conditions warrent. If a change must be made due to bad weather, transportation delays, sickness or any other contingency for which City Seahorse or its agents cannot make provision, the cost of delays or changes is not included.
- we will not assist individuals who book their International air travel using other than our recommended airline (and agent if departure is within the USA) with lost or delayed baggage, denied boarding or any problem related to their choice of airline and itinerary.
- An additional fee may be imposed due to substancial increases in fuel costs, or additional taxes or fees imposed by the authorities in Papua or other areas visited during the trip.
- City Seahorse reserves the right to cancel an itinerary before departure for any reason whatsoever, including too few participants or logistical problems which may make operation of a trip inadvisable. All dive trip payments will be refunded and this refund will be the limit of City Seahorse's liability.
- City Seahorse reserves the right to decline any individual as a trip member for any reason whatsoever. City Seahorse reserves the right to terminate any individual's trip should they be a burden to the welfare of the group. Unused portions will be non-refundable.
Travel Insurance
We are not associated with these agencies and provide these links only as a convenience. We do recommend you consider a travel cancellation, interruption and insurance policy for any pre-paid trip! CSATravel Protection |
 Travel Guard™ |
We have never had to cancel a trip, but we have had guests cancel because of medical problems or job related issues (vacation cancelled!). A good policy would reimburse you for your expenses in case of most unavoidable situations.